Privacy Policy

At HANU Beauty, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

Information you provide directly: When you apply for the Founding Circle, create an account, place an order, or contact us, we collect information such as your name, email address, phone number, billing and shipping addresses, and payment information.

Information collected automatically: When you visit our website, we automatically collect certain information including your IP address, browser type, referring URLs, pages visited, and time spent on pages. We use cookies and similar tracking technologies to collect this data.

Information from third parties: We may receive information about you from social media platforms if you connect your accounts or interact with our social content.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and communicate order status
• Send you early access updates, launch announcements, and membership communications (with your consent)
• Improve our website experience and personalise content
• Respond to your enquiries and provide customer support
• Detect and prevent fraud or other illegal activity
• Comply with legal obligations

3. Cookies

We use essential cookies to operate the website (session management, shopping cart, CSRF protection). We also use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings. For more details, see our Cookie Policy.

4. Sharing Your Information

We do not sell your personal data. We may share information with trusted service providers who help us operate our business — including payment processors, shipping partners, and email delivery services — under strict confidentiality agreements. We may also disclose information when required by law.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or data, please contact us.

6. Security

We implement industry-standard security measures including SSL encryption, hashed passwords, CSRF protection, and regular security audits. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us at hello@hanubeauty.com.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

HANU Beauty
Email: hello@hanubeauty.com
Address: Lahore, Pakistan